In-app notifications

Acme notifies you in-app when something happens that affects you — a reward is approved, someone adds you to a workspace, or a security setting on your account changes. You read these from the notification bell, which is always available while you’re signed in.

The notification bell

The bell icon sits in the top app bar, alongside the workspace switcher and your account menu (see the Dashboard tour). It’s there on every page once you’re signed in.

When you have unread notifications, a small badge on the bell shows how many. If you have more than 99 unread, the badge shows 99+. When everything is read, the badge disappears.

Note

The bell badge counts unread notifications. It refreshes on its own every minute or so, so a new notification shows up shortly after the event happens without you reloading the page.

What triggers a notification

Notifications are for things that happen to you. Acme deliberately does not notify you about actions you just performed yourself — so changing your own email while you’re on the settings page won’t generate a notification you don’t need.

The events that notify you fall into a few groups:

• Security — two-factor authentication is enabled or disabled on your account, or your password is changed. These help you spot a change you didn’t make.
• Workspace and organization membership — you receive an organization invitation, you’re added to or removed from a workspace, your role in a workspace is changed, or you’re removed from an organization. These are changes someone else makes to your access.
• Rewards — a reward your organization claimed is approved or rejected, or a claim is submitted for review.

Every notification carries a short title and message describing what happened, an icon for the type of event, and how long ago it occurred.

Tip

A security notification you don’t recognize — like 2FA being turned off or your password changing when you didn’t do it — is worth acting on. Change your password and review your two-factor authentication settings right away.

Open the notifications panel

1. Sign in to Acme.
2. Select the bell icon in the top bar.
3. The notifications panel slides in from the side, showing your notifications newest first.

Unread notifications are highlighted so they stand out from ones you’ve already seen. If you have a lot of notifications, the panel pages through them — use the controls at the bottom to move between pages.

If you have no notifications, the panel shows an empty state instead of a list.

Each notification links to the relevant page

Most notifications point to the page they’re about. Selecting a notification takes you straight there — for example, a reward notification opens your Rewards page, and a membership change opens the relevant workspace or team area.

Selecting a notification also marks it as read and closes the panel as it navigates you to the destination.

Mark notifications as read

You have two ways to clear the unread highlight:

• Mark one as read — select the notification. It opens the page it links to and is marked read in the process. The unread count drops by one.
• Mark all as read — open the panel and select Mark all read. Every notification in your list is marked read at once and the bell badge clears.

Note

Mark all read appears only while you have at least one unread notification. Marking a notification read doesn’t remove it — it stays in your list so you can revisit it. To remove notifications, use the delete control on a single notification or Clear all to empty the list.

Related

• Dashboard tour — where the notification bell lives in the app.
• Claim status — what reward notifications point you to.
• Invite members — the invitations that trigger membership notifications.
• Change a member’s role — role changes that notify the member.