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Troubleshooting & FAQ

Running into trouble? Start with the articles below — they cover the issues people hit most often. If none of them solve it, we’re happy to help.

  • Sign-in problems — wrong password, a forgotten password, a lost two-factor device, a missing login link, or a locked account.
  • Verification email not received — what to do when a verification, password-reset, or magic-link email doesn’t show up.
  • Contact support — how to reach the team and what details to include so we can help faster.